How to sell and buy Second-hand Site “Mercari” in Japan : English Perfect Shopping Guide

 Search for “メルカリ” in the App store or Google play.  You can download it for free.

Take a picture of your residence card and your face at the same time with the in-camera

・Enter the desired conditions such as product price, condition, and color.

・If there is an item you are interested in, please check the detailed information of the item.
・If you do not know the status from the information provided, you can ask the seller a question.

・If you have no questions about the item, proceed with the purchase procedure.
・Select a payment method. There are four payment methods: bank account debit, credit card payment, convenience store payment, and point payment. For details, see the next section.

・Confirm that the item is the same as the listing information.
・If the item is broken or the item is different from the listing information, send a message to the seller and solve the problem.
・Confirm that you have received the item without any problem and evaluate the seller.  If there is no particular problem, give a “good” evaluation.

●Take a photo or select an image stored in your smartphone’s album.
●After selecting an image, the selected image will be reflected on the listing creation page.

●For category selection, AI will display recommended categories based on the registered images.
●Please select an appropriate category.

It is recommended to select “送料込み (出品者負担)”. This is because buyers are reluctant to pay for shipping.

●”Non-standard-size mail / 定型外郵便（ていけいがい　ゆうびん）” … Products smaller than books
●”Easy Mercari mail / らくらくメルカリ便” … Products larger than books

In addition, you need to register your address before listing. If you have already set your address, proceed to Step 8.

Let’s complete this procedure before listing.

●If you don’t understand Japanese, you should use Google Translate.
●Also, when entering the product details, you may add “I am a foreigner, so I cannot speak Japanese fluently / 私は外国人なので日本語があまり話せません”.

●The minimum set amount is 300 yen. Items under 300 yen cannot be sold. You are free to set the amount you think will sell.
●As a commission, 10% of the sales amount will be deducted from the sales amount. In addition, if you select “shipping included” as the shipping cost in step 5, the shipping cost required for shipping will also be deducted from the sales amount.

When this screen is displayed, the listing is complete.

●When the listing is completed, you can check the listing status on My Page.
●The number of times the product page was viewed and the likes! You can check the number of times you have pressed.

When a product is sold, you will be notified on the “to-do list”. Let’s check the details.

●Sold items can be shipped from convenience stores (Seven-Eleven or Family-Mart).
●In this article, we will explain as if you have selected “Easy Mercari”.
●Specify the size of the package to create the QR code and create the QR code.

●Have the Fami-port read the QR code displayed on the smartphone with the barcode reader.
●When shipping books etc. by non-standard-size mail, put the item in an envelope, write the purchaser’s address, and ship it from the post office.

●Give the store staff the product and the reception slip.
The staff will give you another piece of paper and paste it into the box containing the item.
●After handing over the item to the staff and completing the procedure, tap “I have shipped the item, so I will notify you of the shipment / 商品を発送したので、発送通知をする”.

No matter where you ship it in Japan, it will arrive in about 2-3 days.

When the item arrives at the buyer, you will be notified on the “to-do list” to rate the buyer.

●The transaction is complete when both the buyer and seller have evaluated.
●The sales amount is reflected on the top page. You can use this proceeds to shop at Mercari or transfer it to your bank account.

●If you want to confirm the transfer date, display “Confirm transfer date” and confirm.

●As a transfer fee, you have to pay Mercari 200 yen per transfer.